Frequently asked questions

Clear answers before you choose a service.

Review transparent information about scope, payments, onboarding, access, confidentiality, cancellations, and upgrades before selecting a service.

Which service is right for me?

Use Find My Solution or describe the operational problem in the contact form. The assessment routes by the language of the challenge and asks another question when the answer is unclear.

Can I start with a smaller package?

You may choose any published package whose scope fits the work. Raw Real Deal will not promise that a smaller package covers needs outside its listed deliverables.

Do you work with existing teams?

The site is prepared to support collaboration with existing teams, but roles, access, and communication expectations must be agreed in the project scope.

What happens after I purchase?

Review the selected package or daily engagement, calculated total, and deliverables, then complete the tailored intake. Payment opens through Stripe’s secure hosted checkout. Eligible wallet methods may appear when Stripe confirms support for the customer’s device and location. Work begins only after Stripe confirms payment and scheduling is approved.

Can I request a custom project?

Yes. Customer Journey & Executive SOP projects start at $200, and any larger or different scope can be requested through the contact form.

What information will you need from my business?

The intake varies by service and may ask about your CRM, record volume, channels, account structure, lifecycle, touchpoints, existing tools, or procedures.

Do I need to provide account access?

Possibly, depending on the agreed work. Never submit passwords through an ordinary form. If access is needed, secure instructions will be provided after onboarding.

How is sensitive business information handled?

Raw Real Deal uses reasonable care to protect nonpublic business information and uses it only to evaluate, onboard, or perform the agreed service. Do not submit passwords, full payment details, secret API keys, or sensitive credentials through public forms. If access is required, secure credential-sharing instructions are provided during onboarding.

Can I upgrade to a larger package?

An upgrade can be discussed when the larger package better matches the scope. Any price difference, timing, and deliverable changes should be confirmed before work continues.